Privacy Policy

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Our Privacy Policy

This privacy policy sets out how Procost Solutions uses and protects any data that is stored in the PROquote system and website, when you use our software or website, in accordance with the Data Protection Act 1998. Procost Solutions is committed to ensuring that yours and your customer’s privacy is protected in both the PROquote EWI software and our website. When the software or website asks you to provide certain information by which you or your customer can be identified, you can be assured that it will only be used in accordance with this privacy policy. Procost Solutions may change this policy from time to time, in which case the latest version can be viewed on our web page. You should check this page from time to time to ensure that you are happy with any changes.

What data the software collects

During every day use of the PROquote EWI system or the web site, it may be necessary to collect customer and user information as follows:
  • Name
  • Address
  • Contact details including address, email and phone number.
  • Invoicing details
  • Any documents relative to the house being surveyed

What we do with the data gathered

Procost Solutions provides the data store for the PROquote EWI software but does not own the data stored within it. The data stored within the system is the responsibility of the company using PROquote EWI and it is the responsibility of that company to deal with their data in accordance with the Data Protection Act 1998.

Any data collected during the use of our web site will not be shared with anyone without your prior permission other than data that does not identify you, web site data is typically used to analyse trends and no personal data is collected other then data entered into the contact form.

Security

Procost Solutions is committed to ensuring that yours and your customer’s data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data that is collected through the PROquote EWI system.
As the custodian of the PROquote EWI database, Procost Solutions will not share or publish to any other person or organisation the contents of the database. Each organisation using PROquote EWI has its own separate database and file store area. To alleviate any doubt, data stored for one company cannot be accessed by any other company.

Controling information

The data stored in the PROquote EWI system will be retained for as long as the data owner requires it. However, it is the responsibility of the data owner to remove any customers they no longer need for quote or warranty purposes in accordance with the Data Protection Act 1998.